Frequently Asked Questions (FAQ)

Freight FAQ


TO WHAT COUNTRIES DO YOU SHIP TO?

We have a vast connection of agents and offices worldwide, We can ship to or from virtually any country, Door to Door Worldwide. This includes countries in Europe, America, Asia, Indonesia, Africa and Throughout Oceania.


WHAT ARE YOUR SHIPPING METHODS ?

Once we have your shipment information such as quantity & volume we can provide advice on the most cost effective method depending on price and transit time required. Road, Rail , Airfreight, Sea freight FCL or LCL options are available


WHAT SEA FREIGHT OPTIONS ARE AVAILABLE FROM AUSTRALIA & NEW ZEALAND ?

  • 20′ Containers approx capacity 30cbm
  • 40′ Containers approx capacity 60cbm
  • 40′ High Cube containers approx capacity 72cbm
  • LCL (Less than container Load) for smaller shipments that require consolidation.
  • Breakbulk Movements
  • Sea Charters for Project shipping

DO YOU SERVICE EVERY AUSTRALIAN & NEW ZEALAND PORT

Yes, We operate our of every Major Australian and New Zealand Ports with the ability to collect and delivery any shipment everywhere in between.


WHAT TRANSPORT OPTIONS ARE AVAILABLE?

Within Australia & New Zealand we deliver from all capital cities and major ports and everywhere in between.

  • -LCL and airfreight collections from all Australian Bond –stores with competitive rates.
  • -Range of vehicle options from cars to Semi Trailers, –Chillers and Hiabs
  • -Dangerous goods transport
  • -Container and Heavy Haulage
  • -HOTSHOTS
  • -PODs

DO YOU SHIP TO BALI?

Yes, we can ship into Bali and with our own team located in Bali we are able to ship door to door. Shipping into Bali is very complicated and there are a lot of restrictions. Once we understand your requirement we will be able to offer the best solution for your export.


I’M MOVING INTO OR OUT OF BALI WHAT DO I NEED TO DO ?

If you are moving into Bali you will need the correct Visa, or be a returning Indonesian, moving to Bali is very complicated with many restrictions. Please contact us to discuss your situation in detail.

If you are departing Bali we arrange collection from your villa, full packing services, container stuffing, All export documentation and permits, shipping and clearance and delivery to door by professional movers to your new home country. Every country has different regulations so contact us to discuss your situation. We are able to provide a full door to door quotation with no known hidden costs.


DO YOU SHIP MOTORBIKES & VEHICLES?

Yes we regularly ship vehicles worldwide, under new purchase or under carnet. 


HOW DO I TRACK MY SHIPMENT?

With Jetfast Express you have a one-point dedicated contact person tracking your shipment providing updates from DOOR to DOOR contactable anytime by phone, email, whatsapp, messenger so you are always updated. Before departure you will be provided with a estimated shipping schedule so you can plan your shipments departure and arrival.


Have Another Question?

Contact us today to discuss any requirement